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TERMS AND CONDITIONS

Welcome to the Simply Rollers website. By using our website and placing an order, you agree to the following terms and conditions.

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  1. Products: We offer both 'ready-made' and 'made-to-measure' blinds. For 'ready-made' blinds, the measurements are pre-set and cannot be adjusted. For 'made-to-measure' blinds, the measurements will be customised to your provided dimensions.

  2. Ordering: When you place an order for made-to-measure blinds, you are responsible for providing accurate measurements. We cannot accept returns or provide refunds for made-to-measure products unless they are faulty or not as described.

  3. Prices: All prices are listed on our website and include VAT. We reserve the right to change our prices at any time without notice.

  4. Payment: Full payment is required at the time of purchase. We accept most major credit and debit cards, as well as other specified payment methods.

  5. Delivery: We aim to deliver your blinds within the estimated delivery time provided at checkout, but we cannot guarantee this. If your order is delayed, we will inform you as soon as possible.

  6. Returns: For ready-made blinds, you have the right to return the product within 14 days of receipt, provided it is in its original condition. Made-to-measure blinds cannot be returned unless they are faulty or not as described.

  7. Faulty Products: If your product is faulty or not as described, please contact our customer service team within 30 days of receipt to arrange a repair, replacement, or refund.

  8. Privacy: We will handle your personal information in accordance with our Privacy Policy.

  9. Intellectual Property: All content on our website is owned by or licensed to Simply Rollers and is protected by copyright laws.

  10. Liability: We are not liable for any indirect losses related to your use of our website or any products purchased, except where such losses are caused by our negligence.

  11. Governing Law: These terms and conditions are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

These terms and conditions do not affect your statutory rights. We reserve the right to change these terms and conditions at any time. By placing an order after we have posted any changes, you are agreeing to the terms and conditions as modified.

PRIVACY & SAFETY

At Simply Rollers, we are committed to protecting your privacy. This Privacy and Safety Policy explains what personal data we collect from you, how we use it, and your rights relating to the information we hold.

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  1. Data Collection: We collect personal data when you place an order, sign up for our newsletter, or interact with our customer service team. This data may include your name, contact details, payment information, and details of products you purchase.

  2. Use of Data: We use your data to process your order, manage your account, and, if you agree, to send you marketing information about our products we think may be of interest to you.

  3. Data Protection: We are committed to ensuring your data is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  4. Data Sharing: We will not share your information for marketing purposes with companies outside of Simply Rollers. However, we may share your information with trusted third parties to carry out functions on our behalf such as delivering orders.

  5. Your Rights: You have the right to request a copy of the information we hold about you. If you would like a copy of this information, please contact us. You may also ask us to correct or remove information you think is inaccurate.

  6. Cookies: Our website uses cookies to enhance your user experience, gather analytics data, and remember your preferences. By using our website, you consent to our use of cookies in accordance with our Cookies Policy.

  7. Children's Privacy: Our website is not intended for use by children under the age of 13. We do not knowingly collect data relating to children.

  8. Changes to our Privacy and Safety Policy: We keep our Privacy and Safety Policy under regular review and will place any updates on this webpage.

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This policy is in line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) rules in the UK.

If you have any questions about our Privacy and Safety Policy or the data we hold on you, please contact us.

 

Safety

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We are committed to ensuring that our products are safe for use. All of our products comply with the relevant UK and EU safety standards. If you have any concerns about the safety of our products, please contact us.

Please note that blinds cords and chains can pose a risk for small children. Please ensure they are kept out of reach of children and do not place your child's cot, bed, playpen or highchair near a window and use the provided safety parts.

WHOLESALE INQUIRIES

If you are a retailer, a commercial interior designer, a professional stager, or a business owner looking for volume purchasing or business pricing, you may be eligible to participate in our wholesale program for Already Made Stick-IT and Click-IT blinds. Please read the following terms and conditions related to wholesale inquiries:

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  1. Eligibility: To be eligible for our wholesale program, you must operate a bona fide business that is related to the products sold by Simply Rollers. You may be asked to provide proof of your business, such as a business license, resale certificate, or other document.

  2. Pricing: Special wholesale pricing will be provided to approved businesses. The specific discount will depend on the volume of the purchase. Prices are subject to change without notice.

  3. Minimum Order Quantity: There may be a minimum order quantity (MOQ) to qualify for wholesale pricing. The MOQ will be provided upon approval of your wholesale account.

  4. Payment: All orders must be paid in full at the time of purchase unless otherwise agreed upon. We accept most major credit cards, wire transfers, and other specified payment methods.

  5. Delivery: Delivery times may vary depending on the volume and complexity of the order. We will provide an estimated delivery time upon receipt of your order.

  6. Returns: All sales are final for wholesale purchases unless the product is faulty or not as described. Please inspect all goods upon receipt and report any discrepancies or faults within 7 days.

  7. Privacy: We will handle your personal information in accordance with our Privacy Policy.

  8. Governing Law: These terms and conditions are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are interested in our wholesale program, please fill out the contact form on our website or email us at sales@simplyrollers.co.uk. We look forward to hearing from you.

Payment Methods

- Credit / Debit Cards
- PAYPAL

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